INTRODUCTION

We the Brown Strap (collectively “Brown Strap”, or “we”, “our”) value the trust you place

in us and recognize the importance of secure transactions and information privacy.  This
Privacy Policy describes we collect, use, share, protect or otherwise process your
personal information through our website brownstrap.shop . Platform is for B2B
transactions and therefore is only made available for use by businesses and not for
individual or personal use. By visiting this Platform, providing your information or availing
any product/service offered on the Platform, you expressly agree to be bound by the terms
and conditions of this Privacy Policy and the applicable service/product terms and
conditions, and agree to be governed by the laws of India including but not limited to the
laws applicable to data protection and privacy. If you do not agree please do not use or
access our Platform.

For orders above ₹4000, returns and refunds will not be provided.

COLLECTION
We collect your personal information relating to your identity, your device information,
online activity information, location information, user-generated content and other
information such as statistical information about the Platform and visitors to the Platform
including browser software, operating system, number of sessions, etc. Some of the
information that we may collect includes but is not limited to Information provided to us
during sign-up/registering or using our Platform such as name, date of birth, address,
telephone/mobile number, email ID, occupation and any such information shared as proof
of identity or address. Some of the sensitive personal information such as your bank
account or credit or debit card or other payment instrument information or biometric
information such as your facial features or physiological information (in order to enable
use of certain features available on the Platform to assist you with your shopping
experience) or password etc. Some of the information such as your shopping behaviour,
preferences, call data records, device location, voice, your browsing history, and other
information that you may provide to us from time to time. Our primary goal in doing so is to
provide you a safe, efficient, smooth, and customized experience. This allows us to
provide services and features that most likely meet your needs, and to customize our
Platform to make your experience safer and easier. Once you give us your personal
information, you are not anonymous to us. 
If you choose to post messages on our message boards, personalised messages, images,
photos, gift card message box, chat rooms or other message areas or leave
feedback/product review or if you use voice commands to shop on the Platform, we will
collect that information you provide to us. Please note such messages posted by you will
be in public domain and can be read by others as well, please exercise caution while
posting such messages, personal details, photos and reviews. We retain this information
as necessary to resolve disputes, provide customer support, internal research and
troubleshoot problems as permitted by law. If you send us personal correspondence, such
as emails or letters, or if other users or third parties send us correspondence about your
activities or postings on the Platform, we may collect such information into a file specific to
you. 
Some of this information may be collected using cookies and similar tracking technology, a
s explained further under our Cookies Policy.

USE


We use personal information to provide the services you request. We use your personal
information to assist sellers and business partners in handling and fulfilling orders;
enhancing customer experience; to resolve disputes; troubleshoot problems; help promote
a safe service; collect money; measure consumer interest in our products and services,
inform you about online and offline offers, products, services, and updates; customize your
experience; detect and protect us against error, fraud and other criminal activity.
We may disclose (or provide access to) personal information to the following categories of 
recipients:
 Other Platform Users where necessary in connection with the facilitation of
purchases and communications made between you and the other Users.
 Our group companies and/or their designated service providers that work with
us to provide processing services such as software, tools, systems and
messaging services for purposes described in this Privacy Policy.
 Third party business partners and service providers engaged by us or
working with us to assist us to provide services to you or who otherwise process
personal information for purposes described in this Privacy Policy or notified to
you when we collect your personal information.
 Actual or potential business acquirers (and its agents and advisers) in
connection on with any actual or proposed purchase, merger or acquisition of any
part of our business, provided that we inform the acquirer that it must use your
personal information only for the purposes disclosed in this Privacy Policy.

RETENTION
We retain your personal information as long as we have an ongoing legitimate business
need to do so, for example to provide services or products to you, or as required or
permitted by applicable laws, such as tax and accounting laws. When we have no ongoing
legitimate business need to process your personal information, we will either delete or
anonymize it.
However, we may retain data related to you if there is a legal obligation to retain the data;
if required to comply with any applicable statutory or regulatory retention requirement by
law; if we believe it may be necessary to prevent fraud or future abuse; to enable us to
exercise its legal rights and/or defend against legal claims; or for other legitimate
purposes.

COOKIES
To enable our system to recognize your browser or device and to provide and improve our
services, we or our authorized service providers may use cookies and/or other similar
technologies (collectively, “Cookies”)."Cookies" are small files placed on your computer’s
or mobile device’s hard drive that assist us in providing our services. Cookies do not
contain any of your personal information. We offer certain features that are only available
through the use of a "cookie". We also use cookies to allow you to enter your password
less frequently during a session. Cookies can also help us provide information that is
targeted to your interests. Most cookies are "session cookies," meaning that they are
automatically deleted from your hard drive at the end of a session. You are always free to
decline/delete our cookies if your browser permits, although in that case you may not bE
able to use certain features on the Platform and you may be required to re-enter your
password more frequently during a session.

YOUR RIGHTS
As a user of the Platform, you may have the following data protection rights, which you
can exercise pursuant to applicable laws at any time by contacting us by using the contact
information provided below to assist you with these requests:
 The right to access, update or request deletion of your personal information.
 The right to object to processing of your personal information when it is based on
our legitimate interests, and separately the right to object to direct marketing.
 The right to ask us, in some situations, to restrict processing of your personal
information or request portability of your personal information.
 If we have collected and process your personal information with your consent,
then you have the right to withdraw your consent at any time. Withdrawing your
consent will not affect the lawfulness of any processing we conducted prior to your
withdrawal, nor will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
 You have an option to withdraw your consent that you have already provided by
writing to us at the contact information provided below. Please mention “for
withdrawal of consent” in the subject line of your communication. We will verify
such requests before acting upon your request.

CONSENT
By visiting our Platform or by providing your information, you consent to the collection,
use, storage, disclosure and otherwise processing of your information (including sensitive
personal information) on the Platform in accordance with this Privacy Policy. If you
disclose to us any personal information relating to other people, you represent that you
have the authority to do so and permit us to use the information in accordance with this
Privacy Policy. You, while providing your personal information over the Platform, consent
to us (including our other corporate entities, lending partners, marketing channels,
business partners and other third parties) to contact you through SMS, instant messaging
apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an
option to withdraw your consent that you have already provided by writing to the
Grievance Officer at the contact information provided below. Please mention “Withdrawal
of consent for processing personal information” in your subject line of your communication.
We will verify such requests before acting on our request. In the event you withdraw
consent given to us under this Privacy Policy, we reserve the right to restrict or deny the
provision of our services for which we consider such information to be necessary.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time including in response to changing
legal, technical or business developments. When we update our Privacy Policy, we will
take appropriate measures to notify you, consistent with the significance of the changes
we make. We will obtain your consent if and when we materially change this Privacy
Policy in a way that reduces the protection of your personal information collected in the
past. Any changes to this privacy policy will be communicated by us posting an amended
Privacy Policy on the Platform. Once posted on the Platform, the new Privacy Policy will
be effective immediately.


CONTACT US
If you have any queries about the privacy policy please contact from Monday to Saturday,
between 11:00 am- 6:00 pm (IST) 
Name of Company: PARTH SARTY

Address: B-5/144, Safdarjung Enclave 
Contact us : brownstrap644@gmail.com
Phone : +91 9810615774